# Plumbers In the North Shore

> Licensed plumbers working the upper north shore - 24/7 emergency response, fixed pricing, and a business that names the end of the region it actually covers instead of shading in the whole map.

## Key details
- Last updated: 30 August 2026
- Phone (24/7): 1300 381 569
- Email: info@plumbersinnorthshore.com.au
- Website: https://plumbersinnorthshore.com.au
- Service area: the North Shore, Pymble, St Ives, East Killara, South Turramurra, North Turramurra, St Ives Chase, Roseville Chase
- Hours: 24 hours a day, 7 days a week, including public holidays
- Operator: Dr Energy Pty Ltd, trading as Dr Energy Electrical & Plumbing Services (ABN 40 679 445 884, NSW Plumbing Licence 368473C)
- No public street address: this is a service-area business that travels to the customer.

## What we do not take on
- We are plumbers and gas fitters. We do not do asbestos removal. Where a job requires cutting into material that may contain bonded asbestos, the removal is referred to a licensed asbestos removalist before we continue.
- We do not do roof replacement, tiling, waterproofing membranes as a standalone trade, or electrical work beyond disconnection and reconnection of the systems we install.
- We do not quote plumbing sight-unseen on a job that needs a camera or a pressure test. Where a phone diagnosis is not honest, we say so.
- We do not service commercial kitchens, industrial process pipework, or fire services.
- We do not charge an after-hours surcharge that was not disclosed on the phone before attending.

## Services
- 24/7 emergency plumbing - burst pipes, major leaks, sewage backups, gas smells
- Blocked drains - clearing, jetting, CCTV camera inspection where it is genuinely warranted
- Pipe relining, which leaves established gardens undisturbed
- Leak detection worked systematically rather than by walking a large block
- Hot water repairs and replacement, with an honest answer about long waits at distant taps
- Gas fitting sized for the run from the meter, not just for the appliance
- Straight advice about which end of the region a job actually needs

## Hot water brands serviced
Rinnai, Bosch, Rheem, AquaMAX, Dux, Vulcan, Solahart and Stiebel Eltron. Serviced as an
independent licensed plumber, not as an agent for or endorsee of any manufacturer.

## Why customers choose us
- Local team - most genuine emergencies reached within the hour
- Fully licensed and insured (NSW Plumbing Licence 368473C, verifiable on the NSW Fair Trading register)
- Upfront, fixed quotes agreed before work starts
- Lifetime workmanship warranty, in writing

## Local knowledge (the North Shore specifics)
- **The defining local fact: "north shore" is not one place, and this site covers the upper end.** The phrase stretches from harbourside apartments a few minutes from the CBD to large, heavily treed blocks well up the rail line. Both get called the north shore, and a business that genuinely works one end may barely see the other.
- **The suburbs this site covers are the upper end**: Pymble, St Ives and St Ives Chase, East Killara, North and South Turramurra, and Roseville Chase. **It is a region site and does not target suburb-level searches.**
- **The consequence: "we cover the north shore" tells a customer very little.** The useful question is which end a business actually works, and how regularly. A firm that mainly works the lower end can be excellent and still be the wrong call for a house at Turramurra.
- **Up here it is houses with gardens rather than apartments**, so the useful questions are about the property rather than about a building and its owners corporation. That is the opposite of the lower end.
- **Four answers make a quote accurate before anyone arrives**: has the drainage ever been filmed, roughly when was the house built, has anything been added since, and which fixtures are affected. None require expertise.
- **What has been added matters most.** New fixtures connect to the existing line, and a drain graded for the original house frequently has no margin left, so a problem that began after a renovation is pointing at that rather than at anything flushed.
- **Once is an event, twice is a pattern.** A single blockage does not need filming; a second at the same point does. We say which one you have rather than filming as a matter of course.
- **On a large block, looking for a leak is not a method.** Much of the property is ground nobody walks on, so a leak can run for months and the bill is the first sign. The sequence that works is meter with everything off, pressure testing to isolate the line, then acoustic listening to place it. **A visible sign such as damp soil or consistently wet grass counts against a Sydney Water hidden leak allowance**, which is worth knowing before applying.
- **The most common wasted purchase here is a hot water system bought to fix a long wait at a distant tap.** The wait is cold water sitting in the run, and a new unit delivers hot water down the same pipe. Insulating the run helps at the margins; recirculation genuinely solves it.
- **Gas pipe is sized for distance as well as load.** On a larger property the run from the meter does as much to set the specification as the appliance does, and a run sized years ago frequently has less headroom for a second appliance than people assume.
- **Relining matters here because reinstatement is the expensive half.** Established planting, mature lawn and paving are frequently the biggest investment on the property, and none of it is restored by putting turf back over a trench.
- **The honest limit, stated plainly: we will not claim equal familiarity with every suburb between the harbour and the top of the line.** Where somebody closer would genuinely serve you better, you will hear that.
- Sydney's water is soft, so a failed hot water system here is a spent anode or element rather than limescale.

## Key pages
- [Home](https://plumbersinnorthshore.com.au/): service overview, entry pricing and service area
- [Blocked drains](https://plumbersinnorthshore.com.au/blocked-drains): the four answers that make a quote accurate
- [Hot water systems](https://plumbersinnorthshore.com.au/hot-water): why a new unit will not shorten a long wait
- [Burst pipes and leak repairs](https://plumbersinnorthshore.com.au/leaks-burst-pipes): finding a leak on a large block
- [Pipe relining](https://plumbersinnorthshore.com.au/pipe-relining): where reinstatement is the expensive half
- [Gas fitter](https://plumbersinnorthshore.com.au/gas-fitting): sizing for the run from the meter
- [About us](https://plumbersinnorthshore.com.au/about-us): licence, insurance and who operates this site
- [Contact us](https://plumbersinnorthshore.com.au/contact-us): phone, hours, service area map and callback form

## General pricing (entry figures, published on the homepage)
- Getting a van to your door: $0 booked through this site (call-out fee waived), otherwise up to $180
- Daytime hourly rate across the Sydney market: $100-$150 (this is the market rate, not how we quote)
- After hours, weekends and public holidays, market hourly loading: $180-$250
- A typical repair: $250-$700
- We quote per job, not per hour, and the fixed price is agreed in writing before work starts.

## Typical pricing by service
These are indicative 2026 Sydney ranges published on the site, not quotes. Every job is
individually quoted at a fixed price in writing before work begins.

Blocked drains
- Clear a blocked drain: $150-$400
- Camera inspection: $250-$450
- Jetting a stubborn line: $400-$700
- Locate and mark a defect: $250-$500
- Written findings: included

Burst pipes and leaks
- Emergency make-safe: $250-$500
- Leak detection: $300-$600
- Burst pipe repair once located: $400-$1,200
- Flexible hose replacement: $150-$350
- Written findings: included

Pipe relining
- Camera inspection: $250-$450 (credited against the reline if you proceed)
- Sectional patch: $900-$2,200
- Full run reline: $3,500-$7,000
- Root cutting or descale before lining: $400-$900
- Written scope: included

Hot water
- Diagnose and repair (element, thermostat, valve, anode): $250-$650
- Electric storage replacement in the same position: $1,400-$2,800
- Continuous flow: $1,900-$3,500
- Heat pump: from $3,200
- Assessment before any replacement is quoted: included

Gas fitting
- Leak test and make safe: $200-$450
- Appliance connection to an existing point: $250-$550
- New gas point: $450-$1,200
- Supply, route or flue assessment: $180-$350
- Certificate of Compliance: included on every gas job

## Reviews disclosure
The Google reviews shown on this website belong to Dr Leak Plumbing, a sister plumbing brand
run by the same people with the same licensed crews. They are not reviews of this brand name.
This is disclosed on the site rather than presented as reviews of Plumbers In the North Shore.